They are all VERY consistent in their complaints. Please read the other reviews before buying or even going near this place. I honestly feel bad for Jonathon the sales guy and I hope he runs and finds another place to work. I would have bought it if they allowed me to have someone look at it for an hour and a half, the sales guy even offered to accompany and Gaby still would not allow it. So that confirmed that I needed to walk away. We then drove the car, it was better than yesterday but didn’t feel right.
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He tried offering me a bunk warranty knowing full well it doesn’t cover preexisting conditions.
I asked Gaby to give me just a few hour “refund guarantee” and he wouldn’t even do that. That no mechanic can see the sludge in the engine in a parking lot and not having the full equipment to run the tests it needs to inspect the car. So after a little back and forth he said he would give me names of third party inspectors to come and check out the car, after I tried calling several-I got the same answer. The handful of mechanics I spoke to told me to be very skeptical of that. No certified mechanic will perform an inspection offsite. I imagine they knew what the answer would be. They asked me to get the mechanic to come to the dealership as it’s their policy to not allow the car off the lot. I went to the dealer the next day with intentions to buy they car if it checked out OK, not fully ingoring the red flags already about the owner “s”. I was advised to get a pre purchase inspection (a normal protocol for a consumer doing their due diligence). Also saw that the car was on a lot for three weeks before being auctioned. The carfax came out clean but said 3 owners as opposed to one pr two which they had inconsistently advertised. They don’t provide Carfax so I went home and purchased the carfax. Stay away from here!! I was set to buy a jeep, had issues while I was test driving but they gave me their word they would address it! I also liked my sales guy Jonathon and wanted to give him he business because he did seem very genuine and trustworthy.
Vehicle located at 8725 Cypress Creek Parkway Houston TX 77070 (LOCATION 2).
Located in Houston, TX / 1,115 miles away from Rutland, ND
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